Hackney Migrant Centre’s drop-in advice service is currently closed as a result of the Covid-19 pandemic. We now run a telephone advice service instead.

We are running a remote immigration and housing advice service for the duration of the Covid-19 crisis.  This service is run by phone and is open on Mondays only.

To book an appointment call 07961 014182 between 10am and 11.30am, on Mondays only.

The phone line is usually very busy and will remain open only until all appointments are booked for that week. We prioritise supporting those who are unable to pay independently for legal advice and we may not be able to offer everyone who phones an appointment. During the call we will book an appointment for an assessment later that week.

Please note that the phone line will be closed on Monday 28 June.

The impact of Covid-19 means that we will not be able to offer all of the services we provided at our drop-in. Depending on the outcome of the assessment we can still offer remote immigration and housing advice as well as support around many other issues. We are open to any migrants who want advice, regardless of current immigration status.

Other sources of advice

Please find a list of other services are available by clicking here. However, bear in mind that as a result of the coronavirus outbreak services may alter and may no longer be open. If you are able to afford to pay a solicitor, please take a look at this list of private solicitors

Hackney Migrant Centre’s drop-in advice service is currently closed as a result of the Covid-19 pandemic.

Our advice service offers free advice and casework on:

  • Immigration
  • Homelessness and insecure housing, including destitution cases with “no recourse to public funds” (NRPF)
  • Poverty relief, including food bank vouchers and small grants
  • Health advocacy, for help with access to NHS services, GP registration and problems with NHS charges.

Important information

If you are attending the drop-in it is very important to bring with you any documents you have about your immigration status, including refusal letters and tribunal decisions, as this will help our advisers.

If you need immigration advice, and you have been to the First-Tier Tribunal before, you must bring the decision from that hearing, otherwise we cannot advise you. If you do not have it, you can call the Tribunal’s customer service line and get them to send it to you.

If you come to Hackney Migrant Centre for immigration or housing advice, please bring 6 months’ worth of bank statements with you, if you have a bank account.

Please note that Hackney Migrant Centre’s drop-in is closed until further notice as a result of the Covid-19 pandemic. We will provide an update on alternative services as soon as we can.

We offer everyone who accesses our service, a free, nutritious, cooked meal and a safe and welcoming environment. We do not provide casework on benefit issues, debt, employment or mental health support, but will offer limited support and signposting to relevant services